December 2025 – Emma Lye
TTS FM – Shining Star Award – Dec 2025 Our customer Derek Auchterlonie, Ibstock Brick’s Factory Manager @ responsible for the Ibstock’s Throckley, Newcastle Upon Tyne site has praised our Cleaning Operative, Emma Lye for her; enthusiasm, pride in her work and her consistent and outstanding performance. Derek Auchterlonie derek.auchterlonie@ibstock.co.uk
October 2025 – Michael Bailey
Our Shining Star for October 2025 goes to Michael Bailey. Officer Bailey went above and beyond his call of duty whilst on shift at his Bidfood Ltd, Gateshead Security Assignment in Oct 2205. Officer Bailey observed an elderly man struggling to walk and breathe properly passing the assignment on the
September 2025 Shining Star 🌟 – Wendy King
Our September 2025 shining star award was issued by Pat Scurfield our HR to Wendy King, our nightshift Security Officer at Unit 21 Barbour. Wendy acted quickly in a situation which could have potentially been a lot worse. Wendy noticed flooding in an area which contained the electrical mains cupboard,
June 2025 – Phil Giles
June 2025 Shining Star Award is issued to Security Officer, Phil Giles for his exceptionally good observations skills when he identified and prevent a crime in progress at his Security Assignment, Zentia Ltd, Team Valley, Gateshead. Phil observed a local scrap merchant attempting to access his assignment with the intention
March 2025 – Double Bubble
A huge well done to Simon Button on his 2nd Shinning Star Award 🥇 issued yesterday @ our Quarterly Management Meeting by our company Director for; Outstanding Performance. Very well deserved Simon. We all thank you for your infectious passion, drive and enthusiasm delivering outstanding customer service 👋👋👋 #
Double Excellence
All, Shinning Star’s awarded to Alvin & Christine assigned to Zentia, Gateshead. Presented by Dawn and nominated by Alison, these guys have done exceptionally well and saved our core weekly hours consistency by back-filling on holiday, sickness and absence regularly over the past four months. Well done to
Excellent Service Delivery
TTS FM’s Shining Star employee recognition scheme identifies a worthy applicant. Duty Controller/Mobile Supervisor, Simon Button joined TTS FM six-months ago and has not only, successfully passed his probation period he’s bagged our June 2024 Shinning Star Award. John Hall, Operations Account Manager, Simon’s line-manager presents Simon with his award
Outstanding Representation
TTS FM reported in the month of April 2024 our success securing our Security Manned Guarding re-tender with Northumbria Healthcare Foundation Trust @ Berwick Infirmary. Today, we visited our Security Team @ Berwick Infirmary to thank them for their service and loyalty issuing our TTS FM Shining Star Awards
Showing Excellent Customer Service
TTS FM Operations Team award our TTS FM March 2024 Shining Star Award to Security Assignment Supervisor, Mark Stamps. Mark has been supporting A & P Group Northeast for many a year and became an employee via TUPE transfer some five years ago. Our client Jordan Grylls, Assistant Facilities Manager
Good News Story to Share
Client testimonial – I just wanted to drop you a note regarding one of your Site Security Officers – William Franklin. I am really impressed with the performance of William – he:- Always shows great desire to do the best job he can Extremely reliable Always communicates any issues effectively
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